Orders are dispatched within 24 hours of cleared payment (excluding weekends and public holidays). We may use express courier or registered post service at our discretion and in both cases we will provide tracking details to you by email or phone.

Transit time vary with destinations. For metro areas like Sydney, Melbourne and Brisbane it can be as fast as next business day. It takes longer in regional areas and if you need an estimate of the delivery time to your area please feel free to send us an email.

FREIGHT COST

Unless during promotional periods, shipping is charged at $30 for first item and $20 for each additional item or at a flat rate of $50 (exc. GST), whichever is lower. Orders with total values exceeding $1000 will be shipped for free.

INSURANCE

For your peace of mind insurance is included in the freight cost. Should you notice any damage to the goods or package, please report to us immedicately and if possible make a note with the courier before signing for your goods.

PICKUP IN SYDNEY

Customers in Sydney may also come and pick up you orders from our Mortdale facility, close to King Georges Rd anhd about 30 minutes drive from the city centre. You are welcome to inspect the products before buying.